How to get technical support online or by phone.

Technical Support

Technical support is available on our Web site 24/7, or by e-mail or phone at no additional charge to our customers from 1:00 am to 5:00 pm MST.

What to do Before Contacting Technical Support

Please look through the FAQs section. FAQs are organized by instrument model, then under the topics of Inspection, Constants, Errors, Flow, Oxidation, Measurement and Electronics. If you do not find the answer to your question and need to reach us by phone or e-mail, please know your:

How to Contact Tech Support

Who to Ask For