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GE Analytical Instruments first received ISO 9000 registration as Sievers Instruments in 1996 for the manufacture and servicing of analytical laboratory and process control instrumentation. As the company has grown, we have continued to build upon that framework and added certification of our design and development activities in 1999. Today, GE Analytical Instruments continually maintains ISO 9001:2008 certification for each of our global design, development, manufacturing, and service facilities. To view or print copies of our current registration certificates, please select from the following:

• GE Analytical Instruments - USA (certified since 1996) and UK (certified since 1998)
• Israel (certified since 2002)

Over the years, ISO 9001 has become the minimum level of Quality Management System conformance expected in many industries. Understanding that higher expectations apply when providing analytical and process control instrumentation for customers in regulated industries, GE Analytical Instruments has self-imposed appropriate portions of many other quality standards within its Quality Management Systems. Our goal is not just to do things right, but to address customer expectations by doing the right things.

In addition to the process management model promoted by ISO 9001:2008, GE Analytical Instruments approaches continual improvement of our business processes through:

• Understanding and meeting customer and regulatory requirements
• Reducing process variation
• Actively managing process and business results
• Investing in employee development
• Applying innovation and Kaizen principles to our daily jobs

The well-known quality scholar, W.E. Deming wrote, “A system cannot understand itself. Understanding comes from outside.” Part of how GE Analytical Instruments gains understanding of the effectiveness of its Quality Management System is by hearing from customers.

We would appreciate hearing your thoughts on how GE Analytical Instruments might better serve your needs. To send us your comments, please click here.